Privacy Policy (as of February 2025)
1. Data Controller
The data controller responsible for the processing of personal data on this website is Herolab GmbH. If a data protection officer is required, they will be named here accordingly.
Herolab GmbH Laborgeräte
Ludwig-Wagner-Str. 12
D-69168 Wiesloch
Germany
Phone: +49-(0)6222-5802-0
Email: info@herolab.de
2. General Information on Data Processing
We process personal data of our users primarily only to the extent necessary to provide a functional website as well as our content and services.
Legal basis:
- With consent: Art. 6 para. 1 lit. a) GDPR
- For the performance of a contract: Art. 6 para. 1 lit. b) GDPR
- For the protection of legitimate interests: Art. 6 para. 1 lit. f) GDPR
Retention period:
The data will be deleted as soon as they are no longer necessary for the purpose of their processing and there are no legal retention obligations.
3. Your Rights as a Data Subject
Under the GDPR, you have the following rights:
- Access (Art. 15 GDPR): Right to receive a copy of the stored data.
- Rectification (Art. 16 GDPR): Correction of inaccurate or incomplete data.
- Erasure (Art. 17 GDPR): Right to be forgotten, unless there are legal retention obligations.
- Restriction of processing (Art. 18 GDPR).
- Data portability (Art. 20 GDPR).
- Right to object (Art. 21 GDPR), especially against direct marketing.
- Right to lodge a complaint (Art. 77 GDPR) with the competent data protection authority.
4. Server Log Files
When visiting our website, the following data is automatically collected by the provider:
- Type and version of the browser
- Operating system
- Referrer URL
- IP address (anonymized)
- Date and time of access
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in stability and security).
Storage duration: 7 days, except in the case of security incidents.
5. Cookies & Tracking Technologies
Our website uses cookies and a consent management tool to manage your consents and ensure that all privacy regulations are complied with.
a) Necessary cookies
These cookies are essential for the operation of the website and cannot be disabled.
Legal basis: Art. 6 para. 1 lit. f) GDPR.
b) Optional cookies (with consent)
- Analysis Cookies (Google Analytics): Help us understand website usage.
- Marketing Cookies: Personalized advertising (e.g., Google Ads, Facebook Pixel).
Legal basis: Art. 6 para. 1 lit. a) GDPR (Consent required).
You can adjust your settings at any time via the [Cookie Settings button].
6. Contact Form and Email Contact
When you contact us, we process your data to handle your inquiry.
- Data: Name, email, possibly phone number.
- Legal basis: Article 6(1)(b) GDPR.
- Retention period: Until the inquiry is fully processed.
7. Newsletter
If you subscribe to our newsletter:
- Double opt-in procedure to confirm your subscription.
- Unsubscribe at any time via the unsubscribe link.
- Legal basis: Art. 6(1)(a) GDPR.
8. Data disclosure to third parties
We will only transfer your data if:
- Consent has been given (Art. 6 para. 1 lit. a) GDPR).
- It is necessary for contract fulfillment (Art. 6 para. 1 lit. b) GDPR).
- There is a legal obligation.
9. Third-party services
Our website uses third-party tools, including:
- Google Analytics (anonymized IPs, data transfer based on Standard Contractual Clauses).
- Google Ads, Facebook Pixel (only with consent).
Data transfer to third countries: Only takes place with your consent or based on Standard Contractual Clauses.
10. Data security
We implement technical and organizational measures to protect your data:
- SSL/TLS encryption
- Access restrictions
- Regular security updates
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy.
Last updated: February 2025