Training

Practical training for Herolab laboratory centrifuges and automated centrifuge systems. We agree the content and scope according to your instruments, configuration and tasks.

Sales training

For sales partners and staff in product consultation and sales.

Herolab centrifuge portfolio and application-based product selection.
Assessing customer needs: samples, vessels, volumes, temperature and workflows.
Matching approved rotors, adapters and accessories; describing configurations accurately.
RobotCen and SmartCen: understanding applications and requirements for automated workflows.
Product presentations, quotation preparation and referral of technical questions to Herolab.

After-sales and service training

For technical staff and partners supporting Herolab equipment.

Instrument design, operation and relevant safety requirements.
Checks, cleaning and maintenance procedures according to instrument-specific documentation.
Recording error messages systematically and performing initial checks.
Documenting service cases; agreeing spare-part needs and next steps with Herolab.
For automated systems: instrument functions, faults and restart procedures within the agreed training scope.

For users and equipment support teams

For instrument users, new team members, equipment owners and technical support teams. Content for sales partners and staff supporting automated systems is agreed according to the configuration and their responsibilities.

Planning your training

Describe your needs: instrument type, model, installed configuration and topics of interest.
Discuss the arrangements: participants, prior experience, language, location and preferred dates.
Agree the scope: content, delivery method, duration and costs are agreed in advance. We assess the suitable training format for your enquiry.

Register for training

Select your training area and describe your needs. We will agree the content, delivery method, duration and costs with you. Registration becomes binding only after our written confirmation.

Herolab Training Registration

Company / Institution

First name

Last name

Country

Department / Role (optional)

Business email address

Telephone (optional)

Training area

Training needs and participants

Please include the instrument model and configuration, topics, number and experience of participants, language, location and preferred dates. Do not submit patient or other sensitive data. Registration becomes binding only after our written confirmation.

Privacy notice

I have read the privacy notice. Herolab will initially handle my enquiry internally and use my details to respond to it. If referral to a local distributor is needed, Herolab will contact me before sharing my details.

Product updates by email (optional)

I would like to receive product information and news from Herolab by email.

Preferred dates and time zone

Preferred training format

Trade fair / training location details (if applicable)

Training does not constitute a separate qualification or authorisation to perform repairs. Service work is limited to the agreed scope and appropriately qualified personnel. The operating instructions, confirmed configuration and your organisation’s safety requirements remain applicable.

Your enquiry is handled internally by Herolab first. If referral to a partner would be helpful, we will contact you beforehand.

Frequently asked questions · Applications and selection criteria